We obtain information about you to:
- identify you;
- protect us both against error and fraud;
- understand your needs and eligibility for products and services;
- recommend products and services to meet your needs;
- provide necessary information to third parties, including:
- providing your shipping information to our shipping partners;
- providing your payment information to our payment providers;
- provide ongoing service;
- improve our products and services; and
- comply with legal requirements.
We collect information from you on our website (for example, by using cookies to identify you) and we may collect some information regarding your use of our software from that software.
You can expect us to protect your privacy. Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to your information. We don't sell or give your information to third parties unless required for shipping or payment. Our procedures and systems are designed to protect your information from error, loss and unauthorized access. We keep your information only as long as it is needed.
You can give or withdraw your consent. We need to get your express or implied consent before obtaining or using information about you, or disclosing this information to anyone. (The exception is when we are required by law, or it is necessary for our protection.) Where permitted by law, your consent will be implied when you provide us with your information. You can withdraw this consent whenever you want, unless legal requirements prevent this.
Not allowing us to use information about you may mean we can't provide certain products or services, which may be of use to you.
You can review and make corrections to your information. You can review your information held by reFX, and make corrections to it. Your information is usually kept in your invoices. If you prefer, you can arrange to see it elsewhere.
You can choose not to receive direct marketing. We do not utilize telephone marketing. We may tell you about reFX products or services through email. If you do not wish us to do so, follow the instructions below.
We may review and analyze your use of reFX products and services, including transactions in your accounts, to help protect you from unauthorized use of your accounts, to help us serve you better, and to tell you about other products and services. We also collect and analyze information from other sources for the same reasons.
Let us know that you don't want us to use information about you in any particular way, including uses described in this notice, by contacting via our ticket-system.
For more information, questions or complaints, please contact us via our ticket-system.